7bat Frequently Asked Questions

Click the Register button on the 7bat homepage, fill in your name, email address, and Philippine mobile number, then choose a username and password. Verify your mobile number via the SMS code sent to your phone and your account is active. The whole process takes about three minutes. You must be at least 21 years old to register.

7bat requires a valid Philippine government-issued photo ID — acceptable documents include your SSS UMID, PhilHealth ID, Passport, LTO Driver's Licence, Voter's ID, or PRC ID. You will also need proof of your current residential address such as a utility bill or bank statement dated within the last three months. KYC must be completed before your first withdrawal can be processed.

No. 7bat strictly allows only one account per person. Multiple accounts sharing the same name, mobile number, GCash wallet, IP address, or payment method are considered a violation of the Terms and Conditions. Duplicate accounts will be closed and any associated balances forfeited. If you accidentally created two accounts, contact support immediately to resolve it.

On the 7bat login page, click "Forgot Password" and enter the email address linked to your account. A password reset link will be sent to that email within a few minutes. Follow the link, set a new password, and log back in. If you no longer have access to your registered email, contact 7bat support via live chat to complete a manual identity verification before the password can be reset.

You can request voluntary account closure by contacting 7bat Customer Support through the 24/7 live chat. Any remaining real-money balance will be returned to your registered payment method after standard KYC and security checks are completed. Note that all Bonus Funds and unfinished wagering progress are forfeited upon closure. If gambling is the reason for closure, consider using the self-exclusion tool instead.

The standard minimum deposit on 7bat is ₱100. This applies across all supported payment channels including GCash, PayMaya, BPI, BDO, and Metrobank. Some specific promotions may have a higher minimum deposit requirement to qualify — always check the promotion terms before depositing. There is no maximum deposit limit for standard players, though larger transactions may trigger additional security review.

Log in to your 7bat account, go to the Cashier or Deposit section, and select GCash from the payment options. Enter the amount you want to deposit, confirm, and you will be redirected to the GCash payment page. Approve the transaction through your GCash app or by entering your GCash MPIN. Funds are credited to your 7bat wallet instantly once GCash confirms the payment — no waiting, no bank processing delays.

GCash withdrawals on 7bat are typically processed within minutes to a maximum of two hours during standard business hours, provided your KYC verification is already complete. Withdrawals submitted late at night or during peak periods may take slightly longer but are still generally faster than bank transfers. The minimum withdrawal amount is ₱200 and funds are sent directly to your registered GCash wallet.

Yes. 7bat supports bank transfers via BPI, BDO, Metrobank, and other Philippine banks through InstaPay and PESONet. Bank transfer withdrawals typically take one to two business days to reflect in your bank account, compared to the near-instant turnaround for GCash. Make sure the bank account is registered under the same name as your 7bat account — third-party withdrawals are not permitted.

7bat does not charge transaction fees for standard deposits or withdrawals. However, your bank, GCash, or PayMaya provider may apply their own service charges — particularly for InstaPay transfers, which carry a small inter-bank fee set by BSP. 7bat has no control over third-party payment provider fees. Currency conversion charges may also apply if your payment method processes in a currency other than Philippine Pesos.

Withdrawal delays on 7bat are most commonly caused by incomplete KYC verification, a pending security review on the account, or an active bonus with unsatisfied wagering requirements. Log in to Account Settings to check your KYC status. If everything looks complete, contact 7bat support via live chat with your withdrawal reference number and the team will investigate and provide an update within one business day.

7bat offers a wide range of slot games from top providers including JILI, Pragmatic Play, PG Soft, and others. JILI slots are especially popular among Filipino players — titles like Fortune Gems, Super Ace, and Boxing King are among the most played on the platform. New slot titles are added regularly. You can browse the full slot library by navigating to the Slot section on the 7bat website.

Yes. 7bat features a full live casino lobby with real-time games including live baccarat, live blackjack, live roulette, and live Sic Bo, streamed from professional studio environments. Games are hosted by live dealers and are accessible from both desktop and mobile browsers. Live casino games are available around the clock, with multiple table variations and betting limits to suit different player preferences.

Yes. 7bat's sports betting section covers Philippine Basketball Association (PBA) games, NBA, UFC, international football leagues, boxing, and other major sports. You can place pre-match bets or live in-play wagers on selected events. Markets include moneyline, over/under, and handicap betting, with odds updated in real time. All sports bets are settled in Philippine Pesos directly to your 7bat wallet.

Yes. The 7bat platform is fully optimised for mobile browsers on both Android and iOS devices. No app download is required — simply open your mobile browser, go to 7bat.one, and log in. The mobile interface includes the full game library, sports betting, live casino, cashier functions, and account management tools. The experience is designed to work smoothly on Philippine mobile data connections.

Return-to-Player (RTP) percentages vary by game and provider. Most JILI and Pragmatic Play slot titles on 7bat have RTPs in the 96%–97% range, consistent with industry standards for certified online casino slots. RTP is calculated over millions of spins and represents the theoretical long-term payout — it does not guarantee specific outcomes in any single session. Individual game RTPs are published in each game's information panel.

7bat offers a welcome bonus to newly registered players on their first qualifying deposit. The specific bonus amount, match percentage, and minimum deposit requirement are published on the Promotions page and are subject to change. New players are encouraged to check the current offer at the time of registration. All welcome bonuses come with wagering requirements that must be met before withdrawal of bonus-related winnings.

Wagering requirements specify how many times a bonus amount must be wagered before any winnings from that bonus can be withdrawn as cash. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in eligible bets before requesting a withdrawal. Slot games typically contribute 100% toward wagering requirements; live casino and sports betting may contribute at lower rates as stated in the specific promotion terms.

If you have an active bonus with unmet wagering requirements on your 7bat account, withdrawal of real-money funds may be restricted or will result in the forfeiture of the bonus and associated bonus winnings. The specific restriction depends on the promotion's terms. To avoid losing a bonus, complete the wagering requirement before requesting a withdrawal, or contact support to clarify the status of your bonus before proceeding.

Yes. 7bat has a loyalty programme that rewards consistent players with points, reload bonuses, cashback offers, and other tier-based benefits as they play more. VIP players typically receive faster withdrawal processing, dedicated account management, and access to exclusive promotions. Details of the current loyalty tiers and how to progress through them are available on the Promotions section of the 7bat platform.

Yes. All bonus funds on 7bat have an expiry period, typically ranging from 7 to 30 days from the date of crediting. The exact expiry window is stated in each individual promotion's terms. Once a bonus expires, both the bonus funds and any winnings generated from them are forfeited automatically. 7bat recommends checking your active bonuses section in Account Settings so you are always aware of pending deadlines.

Yes. 7bat operates under a PAGCOR (Philippine Amusement and Gaming Corporation) licence, which is the official regulatory body for online gambling in the Philippines. This means 7bat is legally authorised to offer online casino and sports betting services to Filipino players, is subject to regular regulatory oversight, and must comply with all Philippine online gambling laws and responsible gaming requirements.

The minimum age to register and play on 7bat is 21 years old. This is a strict PAGCOR regulatory requirement, not just a platform policy. Age is verified through the KYC process using government-issued identification. Any account found to be held by someone under 21 will be immediately closed and all funds forfeited. 7bat does not permit any exceptions to the 21+ rule under any circumstance.

Log in to your 7bat account, go to Account Settings, and select the Responsible Gaming tab. From there you can activate self-exclusion for a minimum of 30 days, or choose longer periods including 3 months, 6 months, 1 year, or permanent exclusion. Your account will be deactivated immediately. Alternatively, contact 7bat support via 24/7 live chat and a support agent can activate self-exclusion on your behalf right away.

Yes. 7bat provides deposit limit controls in the Responsible Gaming section of Account Settings. You can set a maximum deposit amount on a daily, weekly, or monthly basis. Limit reductions take effect immediately. Limit increases are subject to a mandatory cooling-off period before they apply, giving you time to reconsider. Setting a deposit limit is one of the most effective ways to keep your gambling spending within a budget you are comfortable with.

The fastest way to reach 7bat support is through the live chat feature available inside the platform, which is staffed 24 hours a day, 7 days a week. You can also send an email to [email protected] for non-urgent enquiries — responses are typically provided within one business day. For responsible gaming or account closure requests, live chat is recommended as these are handled as priority matters.